PRODUCT LEADER

CREATOR &  SPEAKER

WELCOME, I’M KYLE JACOBSEN

  • A certified and expert level product manager with 20 years experience

  • A leader of product, design and product marketing teams for 10+ years

  • A career focused in B2B SaaS solutions

  • A builder of consumer apps

  • An accomplished speaker of product management

CAREER OVERVIEW

View my full work experience here

Everee

Chief Product Officer

2018 - 2023

Everee is a high-growth, VC backed fintech company serving SMB and MM gig marketplace and staffing companies. Technologies included: web, mobile, API, embed, white-label. My role started as an individual contributor and moved to leadership and executive.

Goal: Create a fintech company with a focus on expediting worker pay processing by providing same-day-pay and achieve product-market-fit to scale the company according to growth.

Achievements: Successfully guided the product from ideation to reaching over:

  • 500 clients

  • 300,000 users

  • Transaction volume exceeding $1 billion

  • Achieving a Net Promoter Score (NPS) of 48

  • Raising over $50m to fuel growth

  • Grew company from co-founders to over 65 employees

Skills:

  • 0 -> 1 experience

  • Venture capital fundraising

  • Strategic market research

  • Roadmapping

  • Pricing and packaging strategy

  • Team and design methodology implementation

  • Talent acquisition and development


Teem

Director of Product, Design and Product Marketing

2018 - 2023

Teem was a high-growth VC backed company which provided workplace analytics serving enterprise tech firms. Technologies included: web, mobile and API. My role was in leadership where I led a team of 12 people in product management, design and product marketing. I helped negotiate a successful exit in 2018 when we sold to WeWork for a 12x multiple. 

Goal: Turn around a product and development organization which was already in place but struggling to execute.

Achievements:

  • User centered design practices

  • Improved agile practices

  • Strategic alignment of roadmap

  • Communication of roadmap and project progress improved

  • Successful exit for shareholders at 12x multiple

  • Improved organizational confidence in the product development team

Skills

  • User personas and user research

  • Collaborated to achieve a roadmap aligned to strategy

  • Acquisitions and technical diligence

  • Professional development of product team


Pluralsight

Director of Product

2014 - 2016

Pluralsight is a professional skill development platform and I joined Pluralsight while they were in high-growth / VC backed mode. At the time, Pluralsight was trying to break into enterprise B2B organizations by providing technologies like web, mobile and API. My role started as an individual contributor and moved to leadership.  

Goal: Help flip the company’s revenue metrics. Until that point, Pluralsight was mostly a B2C business with a slowly growing B2B product not ready for the enterprise market.

Achievements

  • Re-built and re-architected the the B2B platform for enterprise

  • Helped support revenue growth of B2B channel from 25% to 75% of company revenue

  • Elevated NPS from 40 to 65

Skills

  • User centered design practices

  • Personas, client research

  • Creation and execution of roadmap

MY PATH INTO PRODUCT

One of the most common questions I get is how I got my start in product management. To be honest, it was complete luck and at the time I didn’t know the opportunity would actually turn into a really fun and rewarding career.

SPEAKER: PRODUCT

I’ve been an active speaker of all things product management since 2015 covering topics from research, design, user testing, career growth, metrics and growing an idea into a business

CREATOR: CONSUMER APP

Gradeness

An app to guide students through the high school experience and achieve success in early adulthood

The story: As a parent of high school students I noticed they were overwhelmed with the high school experience. In late 2023 I left a company I helped found and decided to help my children. I created a tool and process to help guide students and families through high school which eventually turned into Gradeness - launched in March 2024.

(Created with Tony Naccarato and Drake Bennion)

CREATOR: PRODUCT CAREER SUMMARY

If you are a product manager or designer this template is a great way to highlight your accomplishments and it’s free to download and use.

Searching for a job is never easy and it can be challenging to summarize everything you’ve accomplished. In 2024, I created a career summary designed for product managers and designers which creates a simplified version of a resume.

(Designed with Tony Naccarato)